Service

Questions About Our Products and Services

PROBAT technology is reliable ex works; this is demonstrated by roasters that have been supplying perfect results for decades. We are proud of this. At the same time, this success pushes us to offer you more. More support, more expertise and more service – regardless whether you operate a roaster or a complete roasting plant. PROBAT service ensures the best possible availability of your plant whatever the case may be.

The PROBAT service spectrum includes all relevant areas:

  • Field service
  • Maintenance
  • Spare parts
  • Customer training

Profit from our experience to ensure or even increase the availability of your PROBAT components. In addition to standard services, we also offer special services that extend beyond traditional service boundaries.

We attach special importance to the optimal assignment of tasks to PROBAT field service personnel, whatever the service provided. From the customer enquiry through to travel organisation, total operations planning is carried out by a team. Our head office in Emmerich is the centre of all service operations: From here they are planned and implemented. Worldwide.  

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