Governance

Sustainable and responsible corporate governance is an integral part of our sustainability strategy and a vital prerequisite for long-term economic success. We rely on transparent, ethical, and legally compliant business processes.

Our clearly defined structures and guidelines help us minimize risks, promote sustainable growth, and fulfill our obligations to employees, partners, and society. We continuously work to evolve and adapt our governance processes to meet new challenges.

RESPONSIBLE & FAIR

PROBAT stands for responsible action – in line with laws, ethics, human rights, and environmental protection. We strictly reject discrimination, child labor, and forced labor, and we advocate for equal opportunities and fair working conditions – both within our company and along the entire supply chain.

Our corporate culture is shaped by partnership, respect, and tolerance – key elements of our success. We are also committed to a clear anti-corruption policy and adhere to data protection principles.

Our corporate policy is accessible to all employees via our shared information system. The principles for our business partners are defined in our Supplier Code of Conduct and are communicated accordingly.

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CUSTOMER-FOCUSED LEADERSHIP

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Our structure is customer-focused, solution-oriented, and geared toward sustainable growth. Through clear communication and collaborative partnerships, we work with our customers to develop the best solutions.

To ensure long-term corporate stability, we rely on a balanced mix of experienced leaders and young talents from within our own ranks. As a family-owned business with over 155 years of tradition, we secure PROBAT’s future viability through strategic decisions and targeted succession planning.

INNOVATION FOR GLOBAL GROWTH

PROBAT’s strategy is based on a deep understanding of customer needs. Regular surveys of customers and employees provide valuable insights that feed into the ongoing development of our brand and corporate strategy. Our process-oriented matrix organization strengthens customer focus and increases efficiency across all areas. Our transformation into a Societas Europaea (SE) underscores our commitment to international growth and strengthens our global market presence.

We ensure our competitiveness through strategic resource management and the use of interdisciplinary teams. With specialized employees who identify technological trends early, we drive innovations such as CO₂-neutral roasting technologies and hydrogen roasters. To further expand our expertise, we closely collaborate with universities, research institutions, and industry partners. This enables us to develop new products and business models that shape not only PROBAT but also the entire industry in a sustainable way.

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Corporate Performance

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PROBAT relies on a wide range of modern standard and specific performance indicators. Key KPIs include order volume, profitability, cash flow, personnel metrics, and function-specific success indicators such as customer satisfaction and supplier ratings.

An early warning system enables us to identify deviations from the business plan at an early stage and respond quickly. Regular budget and review meetings, along with a strategic 10-year planning cycle, ensure that operational and strategic goals are well aligned.

INTEGRITY WITHOUT COMPROMISE

We act fairly, transparently, and in accordance with the law in every country in which we operate. Our anti-corruption policy sets out clear rules of conduct to prevent bribery and undue advantage from the outset. We rely on performance, quality, and customer orientation – not on improper influence. Violations of our anti-corruption principles are consistently prosecuted – for both employees and business partners.

PROACTIVE RISK MANAGEMENT

PROBAT uses a comprehensive risk management system that identifies, evaluates, and documents both internal and external risks. A practice-oriented software tool supports the continuous updating and integration of risks into strategic decision-making. Annual audits ensure the relevance and effectiveness of the measures.

Important issues are systematically recorded and addressed appropriately. Critical concerns are incorporated into management reviews and reports from designated officers and are communicated directly to the executive board.

By dividing its business into the coffee and food sectors, PROBAT distributes risk and leverages technical synergies. A significant portion of profits is retained within the company to further strengthen financial stability.

PROBAT continuously enhances its security measures and is a member of the Alliance for Cyber Security. Regular training and the development of an Information Security Management System (ISMS) aimed at ISO 27001 certification increase protection against cyber threats.

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ENVIRONMENT

We are shaping the future of the coffee industry in a sustainable way, with a clear climate action plan, resource-efficient processes, and innovative environmental technologies to reduce emissions throughout the entire value chain.
SOCIAL

Social responsibility is firmly anchored in our corporate culture, inspiring us to combine long-term success with a positive contribution to society, the environment, and our stakeholders.